This high quality ceramic white mug has a premium hard coat that provides crisp and vibrant color reproduction sure to last for years. Perfect for all hot & cold beverages.
The perfect gift is one that is personal, usable, affordable and long lasting.
For those exact reasons this mug is an excellent choice. It’s a gift that is used every single day for cold and hot beverages such as coffee, tea and hot chocolate, but even more it can be used as a decorative “container” that can contain additional gifts inside… such as stickers, pens and pencils, magnets, candy or chocolate, coffee ground and tea bags. Guaranteed to put a smile on the recipients face when they receive it and every time they pour themselves a cup!
• High Gloss + Premium White Finish
• ORCA Coating
• Dishwasher and Microwave Safe
11oz Mug
• 3.7″H x 3.7″W x 3.2″D
• 10.2″ Circumference
15oz Mug
• 4.5″H x 4.5″W x 3.4″D
• 10.75″ Circumference
Shipping Policy
- We process and ship orders within 2-5 business days.
- Shipping times vary based on location, typically 5-12 business days within the U.S. and 7-21 business days for international orders.
- You’ll receive a tracking number once your order has shipped.
Return & Refund Policy
We want you to be 100% happy with your purchase! If you’re not satisfied, here’s how returns work:
Returns & Exchanges
- You can return your item within 30 days of receiving it.
- Items must be unused, in original condition, and in the original packaging.
- Personalized or custom items cannot be returned unless there’s a defect or mistake on our part.
- We do not cover return shipping costs unless the item is defective or incorrect.
Refunds & Store Credit
- Once we receive and inspect your return, we’ll process your refund within 5-7 business days.
- You can choose between a refund to your original payment method or store credit for future purchases.
- Shipping fees are non-refundable.
Damaged or Incorrect Items
- If you receive a damaged or incorrect item, contact us within 7 days of delivery with photos, and we’ll make it right—either by replacing the item or issuing a refund.
How to Start a Return
- Email us at contact@towlivesmatter.com with your order number and reason for return.
- We’ll provide return instructions and the return address.
For any questions, feel free to reach out!
