Privacy policy
Privacy Policy for Towlivesmatter
Effective Date: Feb 22/2025
1. Introduction
Welcome to Towlivesmatter (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website towlivesmatter.com (the “Site”). By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect the following types of information:
A. Personal Information You Provide
When you make a purchase, sign up for our newsletter, or contact us, we may collect:
Name
Email address
Mailing address
Phone number
Payment details (processed securely by Stripe, PayPal, etc.)
B. Automatically Collected Information
We automatically collect:
Device Data: IP address, browser type, operating system
Usage Data: Pages visited, time spent on the Site, referral links
Cookies and Tracking Technologies: We use cookies, pixels, and similar tools to improve user experience and analyze traffic.
C. Information from Third Parties
We may receive data from:
Advertising partners (Google Ads, Facebook Pixel,Snapchat Pixel, Tiktok Pixel)
Analytics services (Google Analytics)
Payment processors (Stripe, PayPal,After Pay and Shopify Payment)
Shopify (as our eCommerce platform, Shopify may collect and process certain personal data in accordance with Shopify’s Privacy Policy)
3. How We Use Your Information
We use collected data to:
Process orders and provide customer support
Send order updates and marketing communications (if opted in)
Improve website performance and security
Prevent fraud and comply with legal requirements
Run targeted advertising campaigns (Google Ads, Facebook Pixel, etc.)
4. Sharing Your Information
We do not sell personal information. However, we share data with:
Service Providers: Payment processors, shipping carriers, analytics platforms
Advertising Partners: For personalized marketing campaigns
Legal Authorities: If required by law
Shopify: Our eCommerce platform processes data in compliance with its privacy policy.
5. GDPR Compliance (For EU Residents)
Under the General Data Protection Regulation (GDPR), you have the right to:
Access, correct, or delete your personal data
Restrict processing or object to data usage
Request data portability
Withdraw consent for marketing emails
Control your cookie preferences through our GDPR-compliant cookie banner.
To exercise your GDPR rights, email Contact@towlivesmatter.com.
6. CCPA Compliance (For California Residents)
Under the California Consumer Privacy Act (CCPA), California residents can:
Request details on data collection
Ask for data deletion
Opt-out of personal data sales (we do not sell data)
To submit a request, contact us at Contact@towlivesmatter.com.
7. Cookies & Tracking Technologies
We use cookies to:
Enhance user experience
Store cart and user preferences
Track advertising performance (Google Ads, Facebook Pixel)
You can disable cookies through browser settings, but some site features may not function properly.
GDPR Cookie Consent Banner: If you are in the EU, you will see a GDPR-compliant cookie consent banner when visiting our site, allowing you to customize your cookie preferences.
8. Data Security
We implement security measures including:
Encryption and SSL technology for transactions
Restricted access to sensitive data
Regular malware scanning
However, no system is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy policies. Please review their policies before providing personal data.
10. Data Retention
We retain personal data as long as necessary for business operations and legal compliance. You may request data deletion by contacting us.
11. Children's Privacy
Our Site is not intended for children under 13, and we do not knowingly collect their data. If you believe we have, please contact us for deletion.
12. Privacy Policy Updates
We may update this Privacy Policy. Any changes will be posted here with an updated effective date.
13. Contact Us
For privacy-related inquiries, contact us at:
📧 Email: Contact@towlivesmatter.com
📍 Address: 421 S Brookhurst St Suite 231, Anaheim, CA 92804, USA